Interlibrary Loans - How To

If Oakville Public Library does not have the item you are looking for, you can request it through our Interlibrary Loan service. To determine whether we already own the item, please use the search box.

Getting Started

Library users must first possess a valid library card and register for this service. To register, simply complete the online form.

Please note that if you get a new library card, you must be re-registered for a new account.

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  1. Click on English or French
  2. Select "Sign In" and enter your user ID (type in all 14 digits of your library card barcode)
  3. Enter your password (this will be assigned to you by Interlibrary Loan Department and can be changed later).
  4. Choose "Oakville Public Library" as your library location from the Authentication Service drop down menu.
  5. Click Submit.

Searching

  1. Select "Standard" or "Advanced" Search.
  2. Note the "Current Profile" drop down menu. You will use these search profiles to do your searching.
  3. ALWAYS select "SOLS Niagara Peninsula" as your initial search under the "Current Profile drop down menu.
  4. Enter keywords from the title, and/or author.
  5. Select Oakville Public Library link at the top of the "Search Results" screen to have Oakville display first in the results. This will confirm that the item you want is not locally held at our library before proceeding with a request to another library.
  6. Select "Details" to verify this is the item you want. Please choose a record with an ISBN number. Requests without ISBNs take longer to fill.
  7. Select "Get it!" to place the request. Item details are automatically entered in the Interlibrary Loan form.
  8. Complete the form by selected your preferred Pickup Location from the drop down menu at the bottom of the form.
  9. Click Submit to send your request.
  10. There is no need to print the request as you can view the status of your requests at any time using the "My Requests" link.
  11. Sign out when you are finished.

No Matches From The First Profile?

If you are unable to find any results searching the "SOLS Niagara Peninsula" profile, then you can select a different profile. Keep searching through all the profiles if necessary.

No Hits From Any Profiles?

  1. Select the "Create Request" option on the left hand menu bar.
  2. Fill in as much information as you have available.
  3. Click on "Submit".

Notification

We will notify you when:

  • The item has arrived. You will receive an email notification (if you have provided us with this information) or a phone call.
  • Additional information is needed regarding your request or to approve service charges.
  • The request has been cancelled because the item is located at the Oakville Public Library or the policies of the lending library prohibit loan.

Cancelling A Request

To cancel an interlibrary loan request please phone 905-815-2042 ext. 5067 or email interloan@oakville.ca.