$1 fee applied to holds not picked up effective January 5, 2015

As of January 5, 2015, a $1 fee will apply to items that are not picked up within the allotted 4-day pickup window (expired holds). The fee is being implemented to provide more opportunities for cardholders to access library materials. Holds that aren’t picked up are a lost opportunity – time spent sitting on the shelf and in transit from branch to branch means that they aren’t being enjoyed by anyone.

There are many ways to manage your holds and avoid the accumulation of expired hold fees. The Frequently Asked Questions (FAQ) document below should provide insight and answer any questions you may have. Should your enquiry not be addressed in the FAQ document, please feel free to e-mail us at oplreference@oakville.ca or call your local branch. We are always happy to assist.

Holds Not Picked Up Fee — FAQ Document


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