Effective December 26, 2020: All branches are closed to the public, except for library returns and Library Takeout for contactless holds pickup. Learn More

OPL’s Path to Reopening

Last updated: January 13, 2021

Ontario will be moving into a province-wide state of emergency.

All OPL branches will be closed for in-branch programs and services. Library Takeout will be available for contactless holds pickups.

Related:
Branches information page
OPL’s COVID-19 Safety Plan

We thank our customers and the Oakville community for their patience and support as we continue to navigate through these uncertain times. We continue to work diligently to get holds off our shelves and into your hands.

Available Services

  • Library Takeout for contactless pickups
  • Extended returns hours at external book drops
  • Connection Kits for older adults (55+) – accessible mobile tablets with WiFi and reading apps – please call your local branch for more information
  • Grab and Go Bags for Kids and Adults – themed and curated by OPL staff
  • Contactless Customer Service by telephone or email only
  • Books by Mail Delivery Service – please call your local branch for more information

Services Not Available

  • In-person programs
  • In-person customer service
  • In-branch computer usage and technology services (printing, photocopying, WiFi use)
  • Creation Zone Appointments
  • Room rentals
  • Group gatherings within branch including Youth Study Hall
  • Access to in-branch children’s toys (Tinker toys, board games, etc.)
  • Exam Proctoring
  • No access to washrooms in branches

Access the library from home


Frequently Asked Questions

I have a hold available. How do I pick it up?

By appointment only using  Library Takeout for a contactless hold pickup at a scheduled time. You can schedule your appointment here. Please note that appointments can only be scheduled if you have received a notification that your hold is ready for you.

Do I have to wear a mask when I visit a branch to pick up my Library Takeout?

Yes. Customers are asked to wear non-medical masks or face coverings, as per The Regional Municipality of Halton By-law No. 47-20 and Oakville Public Library Mandatory Use of Non-medical Masks / Face Covering Policy.

Can I use the washroom at the branch?

No, washroom facilities are not open for use to the public as all branches are closed.

Can I return materials at the branch?

Customers can make returns via the external book drops at branches.

Are you quarantining materials?

All physical materials, returned and browsed in-branch, are quarantined as per public health guidelines regarding safe handling of all materials.

I have an item to return that doesn’t fit in the book drop. Can I return it inside the branch at a public service desk? 

Materials that are too large to fit into the book drop will need to be returned to the branch during Library Takeout hours (not return hours). Please call your branch before arriving so that staff can prepare an oversized material return bin for your use near the takeout table.

Why are there specific book return hours?

The reason we have set hours on book returns is to ensure that the books are being quarantined appropriately. Having these set return hours allow our staff to know exactly when materials are being brought back into the branch. It is also makes it possible for staff to monitor the return bins and to prevent them from overflowing while the library is closed. The goal is for staff to have as little contact with immediately returned items as possible.

I have registered for a library card online, can I place holds for library materials? 

Yes, Easy Access users can borrow two physical items at a time. OPL will continue to offer virtual Easy Access registration for library cards, however we can only validate personal information to provide full privilege borrowing access when branches are open for in-person services.

Are library hold periods extended?

Library hold expiry dates will be extended to ten days, and adjusted as necessary. Two days before your hold will expire, you will receive a reminder notification. Holds that are not picked up are subject to a $1 expired hold fee.

Are WiFi hotspots now available to borrow?

Yes, WiFi hotspots will now be available to borrow, limited quantities available. For more information, please call your local branch and a staff member will assist with based on availability.

Are you accepting donations?

No donations of physical materials are accepted at this time. Any non-library material placed in our return book drops will be discarded. You can help support the Library even more by making a cash donation. Donations are essential and help fund the many vital programs, services and spaces at the Library.  Donate now at https://www.opl.on.ca/donate2opl

Is in-branch programming resuming?

No, in-branch, in-person programming is on hold until further notice. Check out our virtual program offerings.

I have questions about library services? Who do I contact?

You can call your local branch during opening hours, or contact us by email at oplreference@oakville.ca.


Community Resources

Halton Community Services Directory has compiled a helpful list of COVID-19 information and resources for residents of Halton. Whether you’re searching for local food banks, financial relief programs or mental health services in your community – they can help.

Halton Community Services Directory

COVID-19 Resources and Information


Related Information


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