OPL transitions from OverDrive to cloudLibrary for digital collection

Beginning October 1, Oakville Public Library will transition from OverDrive to cloudLibrary for eBooks and audiobooks. Browse a growing collection of eBooks and eAudiobooks for adults, teens, and kids from cloudLibrary for listening or reading on your computer, smartphone, or tablet.

Key dates:

  • October 21: Last day OPL customers can place holds on OverDrive
  • October 28: Last day OPL customers can borrow from OverDrive
  • November 18: OverDrive access will close and disconnected from Oakville Public Library’s system

Visit the new Oakville Public Library hub on cloudLibrary
Download the cloudLibrary app

 

Frequently Asked Questions

Why is this change happening?

Oakville Public Library is always on the lookout for new and exciting opportunities to provide a great service experience. The decision to transition over to cloudLibrary™ as Oakville Public Library’s platform for eBooks & eAudiobooks is data-driven and informed. We acknowledge that the landscape for digital content consumption is rapidly changing, as are consumer needs and expectations. We know that there is an increasing demand for more: more titles, more copies, and more content overall.

Thanks to a continuously expanding cloudLinking consortium, Oakville Public Library customers can benefit from a rapidly growing collection with greater selection and more ‘available now’ titles to choose from. With the goal of developing a larger digital collection alongside other participating cloudLinked libraries, we will strive to provide more digital content and improved service experience with cloudLibrary™.

How long will OverDrive®/Libby be available? When is the last possible day I can use OverDrive® before it is shut down?

OverDrive®/Libby will be available from now until November 18, 2019. During this time, OverDrive®/Libby users will still be able to access content, however, several features will be turned off and impact the user experience leading up to the service shut-down date. cloudLibrary™ is currently available and we encourage you to try it out.

Will the current OverDrive®/Libby collection migrate over to cloudLibrary™?

 Yes. Most content hosted on OverDrive®/Libby will migrate over to cloudLibrary™. The newest titles are available now in cloudLibrary™ but most of the existing OverDrive®/Libby content will be available in cloudLibrary™ as of November 18, 2019.

When is the last day I can borrow titles in OverDrive®/Libby?

October 28, 2019, is the last day you can borrow titles in OverDrive®/Libby. You will still be able to read or listen to borrowed titles in OverDrive®/Libby after this date until the borrowing period expires.

When is the last day I can place holds on titles in OverDrive®/Libby?

October 21, 2019, is the last day you can place holds on titles in OverDrive®/Libby. However, please keep in mind that borrowing features will be unavailable after October 28th.

Will my holds be automatically transferred from OverDrive®/Libby to cloudLibrary™?

No. Your holds from OverDrive®/Libby are unable to be automatically transferred to cloudLibrary™. We encourage you to switch over to cloudLibrary™ to start placing holds on titles. The newest digital titles will be available only in cloudLibrary™. If the title you’re looking for isn’t in our collection, you can let us know by suggesting a title for purchase.

Will my reading history be automatically transferred from OverDrive®/Libby to cloudLibrary™?

No. Your reading history in OverDrive®/Libby will not be automatically transferred to cloudLibrary™. If you want to keep your OverDrive® reading history, you will need to copy this information and save it elsewhere before the OverDrive® platform is shut-down.

How many items can I check out in cloudLibrary™ at one time?

Up to 15 items.

How many holds can I place in cloudLibrary at one time?

Up to 10 holds.

How long can I borrow an item for in cloudLibrary™?

Up to 21 days. After this time period, your item will automatically expire.

Will my OverDrive®/Libby account from another public library (i.e., Mississauga, Toronto, Burlington, etc.) be impacted by the OverDrive®/Libby shut-down happening at Oakville Public Library?

No. Oakville Public Library will be discontinuing its subscription to the OverDrive®/Libby platform, however, users can still access OverDrive®/Libby using their library card from other participating municipalities.

If I already have an account with OverDrive®/Libby, do I need to sign up for an account with cloudLibrary™ to use the platform?

Yes. You will need to sign up for an account to get started with cloudLibrary™, but it is incredibly easy to do. Download the cloudLibrary™ app on your desktop or mobile device and simply follow the prompts to find your library and sign in using your Oakville Public Library card.

What happens to my account after OverDrive®/Libby is shut down?

Once Oakville Public Library’s access to OverDrive®/Libby is shut-down on November 18, 2019, existing information associated with the OverDrive®/Libby account you made using your Oakville Public Library card (i.e., email, reading history, holds, etc.) will be eliminated.

What devices are compatible with cloudLibrary™?

cloudLibrary™ is compatible with iOS, Android, Nook, Windows, MAC OS, Kobo, and Kindle Fire as a mobile or desktop app depending on the device.

I own a new Kobo® eReader with OverDrive® as a built-in feature. Can I get cloudLibrary built-in for my Kobo® eReader?

No. cloudLibrary™ integration is not available for Kobo eReader products (both Kobo® and OverDrive® are owned by Rakuten, Inc.) However, cloudLibrary™ eBooks (epub, pdf) can be transferred over to all Kobo®eReaders, including those with built-in OverDrive® compatibility using the cloudLibrary™ desktop app (Windows OS/Mac OS).

Can I download and transfer eBooks through cloudLibrary™ to my eReader? How does this work?

Yes, once you have checked out a book using cloudLibrary™ desktop app, you can transfer a copy to your eReader. To learn how this works, please consult the ‘Transferring to an eReader’ section (p. 13) in the cloudLibrary PC/Mac App User Guide.

Note: When you first use the cloudLibrary™ desktop app, you will be prompted to activate your cloudLibrary™ account with an Adobe ID after you log in. It is important that the PC and the eReader have both been activated with the same account – either an Adobe ID account or a cloudLibrary vendor ID Adobe account.

If you will only be using cloudLibrary™ (without OverDrive): When you log in to the cloudLibrary™ desktop app, choose the recommended option to “automatically generate an ID.” Note that if you have used OverDrive® in the past, Adobe Digital Editions must be uninstalled from your computer before installing the cloudLibrary™ app in order for it to function properly.

If you will be using both cloudLibrary™ and OverDrive®: You must have both the cloudLibrary™desktop app and Adobe Digital Editions installed on your computer. Any eBooks you download in cloudLibrary™ will redirect to Adobe Digital Editions. When you authorize the cloudLibrary™ app, do not use the recommended instructions to “automatically generate an ID.” Instead, choose “explicitly provide an Adobe ID”, and enter the same ID that you have used for Adobe Digital Editions. Some computers may recognize your ID automatically, and you can simply click to activate the detected ID.

How do I suggest a title for purchase in cloudLibrary™?

You can suggest a title for purchase through our self-service form here. There will be a way to suggest a purchase within cloudLibrary™ coming soon.

Why do some titles ‘disappear’ in cloudLibrary™?

Oakville Public Library has partnered with public libraries across Ontario to form a cloudLinking consortium. Basically, cloudLinking allows participating libraries to pool eBook & eAudiobook collections together on cloudLibrary™, providing a greater selection of titles and more ‘available now’ copies. The reason why some titles may seem to ‘disappear’ in cloudLibrary™ is that they belong to another library within the consortium and have been borrowed. These titles will reappear once they are returned and available to borrow again. All Oakville Public Library owned titles remain visible, borrowable, and holdable on cloudLibrary™ regardless of their availability status.

Can I listen to my eAudiobook offline on my mobile device?

Yes, offline listening is available in the mobile apps once an e-Audiobook has been fully downloaded.

Can I transfer my eAudiobook from my Mac or my PC to my MP3 player?

No. Both the PC and MAC version of the cloudLibrary™ app stream the content and do not download the entire audiobook file. Transfer of the file is not available.


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