Online Account Updates

If you have logged in to your library account recently, you may have noticed that there have been some changes to the look of your online account. Here is an outline of those changes. Please feel free to click any image on this page in order to enlarge it.

Holds Page Changes…

Borrowing Summary

The borrowing summary block, which appears in the left column of each of the My Borrowing pages, now has a different look.

On the Holds page, Ready for pickup, in transit, not ready and paused (suspended) holds are grouped and colour-coded. Each group has a count and its own icon, making it easy to get a quick snapshot of what’s available and what’s not.

Bibliocommons Account

When you click any of the groups in the block, that filters the center of the page to only items of that type (for example, all ready-for-pickup items), helpful if your Holds page is long.

The Checked Out block shows the total number of checked out items and the due date of the item next due. There are also links to Borrowing History and the Late Fees page.

On a mobile device or tablet, the My Borrowing summary is replaced by a menu.

On Hold

Managing Items on Hold

Active holds and paused (formerly suspended) holds are now grouped in separate blocks on the page, with active holds first. This replaces separate tabs for Active, Suspended, Cancelled and Expired holds.

Book Being Placed On Hold

Active holds are organized by ready-for-pickup, in transit and not ready items, mirroring the order and color-coding of the My Borrowing summary.

You can pause or cancel an individual hold. To perform actions on all of the items in a block (for example, all items not ready for pickup), there’s a Manage link next to heading.

To encourage patrons to use their shelves, the icon at the right of each item, which you can use to to add it to the For Later shelf, has been made more prominent.

Cancelled and Expired holds (if supported by your ILS) are accessible through a link at the bottom of the page.

Checked Out Page Changes

Like the Holds page, the Checked Out page has a new summary block on the left.

Checked out items are grouped by items due soon (in the next 2 days), and items due later. Clicking a group filters the center of the page to display only items of that type, helpful when you have a lot of items checked out.

Managing Checked Out Items

Items that are due soon (within the next 2 days) and due later are grouped together, mirroring the summary block. Items due soon have a colored background to draw attention to them.

You can renew individual items with a single click. Each title indicates the number of people with holds, making it more obvious to patrons why they can’t renew something.

To perform actions on all of the items in a block (for example, all items due soon), there’s a Manage link next to heading. You can renew selected or all items, as well as add multiple items to the same shelf.

Book On Hold

Borrowing History Changes

In addition to being renamed, the Borrowing History page now has two display options. Initially, you can see your most recently returned items, displayed as covers. You can move all titles to your Completed shelf with a single click.

There’s a Show All History link at the bottom of the page that displays everything in the Borrowing History. In this display mode, you can add titles to a particular shelf one at a time, or add all of the titles on the page to one shelf in a single operation.

 

If you have any questions, comments, or suggestions regarding the new features on our website, please contact oplreference@oakville.ca. We would be happy to assist you.


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